FAQs
We’re here to answer your questions
If you have questions, we’re here to help.
We’ve put together a few answers to the questions we often get asked about AIS membership and becoming an AIS supplier. If your question is not answered by the FAQ's, please use the Contact Us form and we'll respond by email.
Member FAQs
Please complete and submit our online Member enquiry form and we’ll get in touch to discuss next steps.
Please use the Contact Us page and our membership team will get in touch.
You do not need to be an AIS Member to attend INDX shows, INDX shows are open to ALL retailers.
Some INDX shows have AIS Member only days so please refer to the INDX website for full details.
AIS Members will get exclusive discounts from some exhibitors at INDX shows.
If you're a retailer, please complete and submit an online Member enquiry form and we’ll get in touch to discuss next steps.
AIS membership gives you access to a number of exclusive retail services and business benefits. Please refer to our Member Benefits page.
Once you've completed and submitted an online Member enquiry form, we'll be in touch to ask for some more information about your business. The membership process will then be explained in further detail.
Please complete and submit our online Member enquiry form and we’ll get in touch to discuss next steps.
The AIS Hub is exclusive to AIS Members.
Please click the Member login link found on the right of the AIS website toolbar and use your Hub login details to access the Hub.
If you need technical assistance please email: servicedesk@independentretailershub.co.uk
The AIS Hub is exclusive to AIS Members.
If you need technical assistance to access the AIS Hub please email: servicedesk@independentretailershub.co.uk
Please refer to the CENPAC section on the Member benefits page.
Supplier FAQs
Please complete and submit our online supplier enquiry form and we’ll get in touch to discuss next steps.
Once you've completed and submitted our online supplier enquiry form, we'll be in touch to discuss next steps.
Becoming an AIS supplier gives you access to a number of business benefits. Please refer to our Supplier Benefits page.
There is no joining fee when you become an AIS supplier. Once you've completed and submitted our online supplier enquiry form, we'll be in touch to discuss next steps.
Please refer to the CENPAC section on the supplier benefits page.
General FAQs
Please use the Contact Us page to get in touch and we'll respond via email.